Artificial Intelligence Improves Clinical Accuracy and Productivity, Says Philips North America CEO

A new global survey highlights how artificial intelligence is helping healthcare professionals improve patient care, reduce errors and increase efficiency, though significant gaps in AI training continue to challenge widespread adoption.

June 11, 2026 | New York

Artificial intelligence is increasingly transforming healthcare delivery by improving clinical accuracy, reducing administrative burdens and enabling medical professionals to treat more patients, according to Jeff DiLullo, CEO of Philips North America. The findings are based on the latest Philips Future Health Index survey, which examined the growing role of AI across healthcare systems worldwide.

The survey, conducted across 10 countries, gathered responses from more than 2,000 clinicians and over 20,000 patients. Results indicate that AI is already delivering measurable benefits in healthcare settings, particularly in improving efficiency and supporting better decision-making. According to the study, clinicians reported being able to see a median of five additional patients per week with the assistance of AI-powered tools, highlighting the technology’s potential to address workforce shortages and rising healthcare demands.

Healthcare professionals also reported improvements in patient safety. Around 27 percent of surveyed clinicians said AI helped them identify or prevent potential medical errors multiple times during the previous three months, while 36 percent stated that AI increased the number of patients they could manage each week. Additionally, nearly one-third of doctors reported budgetary savings linked to the use of artificial intelligence.

Despite the benefits, the report highlighted a major challenge facing healthcare organizations: inadequate training. Approximately 77 percent of clinicians surveyed said AI training was unavailable, limited or inconsistent within their institutions. Experts warn that without proper education and implementation strategies, the full potential of AI in healthcare may remain unrealized.

Philips noted that AI is currently being used primarily for administrative functions such as data compilation, scheduling and workflow management, while complex medical decisions continue to be made by healthcare professionals. The company believes AI will increasingly serve as a support tool rather than a replacement for clinicians.

As healthcare systems worldwide grapple with growing patient volumes, workforce shortages and rising costs, industry leaders view artificial intelligence as a key technology capable of enhancing care quality while improving operational efficiency. However, experts emphasize that responsible deployment, robust oversight and comprehensive training will remain essential to ensuring AI delivers its promised benefits.

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